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Features
Feature Association News AIA Report offers insight into Consumer Behaviour
May 25, 2020 by
Allan Janssen
By Allan Janssen A new AIA study suggests a strong and ongoing focus on customer loyalty will not only help automotive businesses survive, but will allow them to thrive in an increasingly competitive field. “At Your Service” is the…
Feature Industry TrendsMarket Research & Statistics NUMBERS: EVs could equal ICE vehicles by 2038
May 21, 2020 by
Allan Janssen
42% Percentage of Canadian jobs at high risk of becoming automated. Some 36% of jobs are at low risk, less vulnerable to automation. 1% of jobs could become fully automated. Brookfield Institute for Innovation + Entrepreneurship 2038 Approximately…
Feature Consumer trendsIndustry TrendsMarket Research & Statistics Report finds driver confusion over vehicle data
May 20, 2020 by
Allan Janssen
Nearly three-quarters of Canadian consumers believe they should own the data their vehicles produce, according to a survey commissioned by the Automotive Industries Association of Canada (AIA). Some 74% of 2,061 survey respondents believe they’re the rightful owners of…
Feature Association News New AIA chairman to focus on communication
May 18, 2020 by
Allan Janssen
By Allan Janssen There has never been a greater need for communication between an association and its members. And it comes at a time when there are more ways of communicating than ever before. The incoming chairman of the…
Feature Economy and Politics Recent events could accelerate ‘near-sourcing’ trend: Panel
May 13, 2020 by
Allan Janssen
By Allan Janssen The coronavirus pandemic could accelerate a fledgling trend of near-sourcing by automotive component suppliers, according to well-placed panelists at the Automotive Aftermarket Suppliers Association’s recent Vision conference. The conference, held online over two days in April,…
Feature Auto Repair & ServiceBusiness ManagementCovid-19 Consumer behaviour study holds hopeful promise for aftermarket
May 12, 2020 by
Allan Janssen
If the sale of auto parts and service during the Great Recession of 2009 is any predictor of what will happen during the current market downturn, independent shops should expect to fare better than dealerships. According to a new report…
Feature Milestones & AwardsPeople & Profiles Winnipeg tech named Auto Value’s top tech in Canada
May 12, 2020 by
Allan Janssen
Jason Meilleur of River Park Automotive in Winnipeg has been named the 2020 Canadian Technician of the Year. Meilleur was selected from five Canadian finalists, scoring highly for his training efforts and automotive excellence. His achievements – along with…
Feature Business Management New SEMA report offers insights into retail trends
May 12, 2020 by
Allan Janssen
A new SEMA Industry Perspectives Report provides insight on the health of the automotive aftermarket industry on a wide range of business metrics. Among the key findings: independent retailers in the automotive aftermarket remain the most used sales channel for…
Feature Business ManagementService Advisor and Selling SELLING: How to gain your customer’s confidence
May 12, 2020 by
Allan Janssen
By donalee Moulton In a competitive aftermarket, attracting new customers and convincing them to return is more than smart business. It’s essential. It is also a skill and a way of doing business that can be learned and enhanced.…
Feature Business ManagementNews Oddities What are you listening to?
May 12, 2020 by
Allan Janssen
By Allan Janssen Podcasts are not a new thing. Streaming radio shows directly to your phone or MP3 player, or downloading them to your computer has been a thing since 2004. But it seems the first decade of podcasting…
Feature Business Management Getting through the disruption
May 9, 2020 by
Bob Greenwood
By Bob Greenwood, AMAM A massive aftermarket disruption is well underway. Your business will be dramatically affected this year by what the shops you sell to are going through. Shop owners who can see the prevailing trendlines are paying very…
Feature Business ManagementIndustry Trends ‘Game changers’ set to rewrite the meaning of work
May 9, 2020 by
Allan Janssen
Attempting to predict how technology will impact an industry is a difficult but important exercise. By Allan Janssen On the surface, the auto parts distribution industry seems well insulated from automation. After all, auto parts will continue to be…