Auto Service World

Topic
Business Management

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Millions of unsafe vehicles on Canadian roads
August 10, 2023 by Adam Malik

While many aren’t responding to recalls, there’s also plenty of business the aftermarket could be taking advantage of

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A guide to the new world of windshield repair
August 3, 2023 by Isabel Aguirre

As vehicle technology has upgraded, so too have the skills, tools and equipment needed for proper repairs in this important area

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How well dealer service departments are performing
August 1, 2023 by Adam Malik

From productivity to efficiency to salary, here’s how dealers performed last year.

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Biz optimism streak comes to an end
July 28, 2023 by Adam Malik

After a string of seven months of optimism, small businesses in Canada are pulling back their outlook for the next 12 months. The latest Canadian Federation of Independent Business (CFIB) Business Barometer dropped 2.1 points. Retail posted the biggest decrease

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How remote work is working in the aftermarket
July 26, 2023 by Adam Malik

Panellists of a recent automotive aftermarket conference agreed that they believe the most in-person and face-to-face engagement but it’s finding the right balance with employee preferences that is tricky. As many industries continue to grapple with implementing remote work and

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Reasons for low production and how to turn it around
July 25, 2023 by Adam Malik

If production is low in your auto repair shop, you’re losing out on time that could be spent making you money. A shop coach recently offered some advice on tackling the root causes of low productivity. Take waiting for parts,

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What’s weighing on the minds of today’s workers
July 21, 2023 by Adam Malik

The amount of social and economic disruption over the last few years has changed the priorities of all generations in the workforce, said a new report that offers tips on providing staff with what they need. The report, Examining the

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The new skillsets technicians will need
July 20, 2023 by Adam Malik

While there are hard, technical skills technicians of today and tomorrow will need as vehicle technology advances, soft skills will also be important, attendees of a recent automotive event heard. What Pierre-Hugues Comiré, regional field technical manager at Hyundai Canada

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From the Magazine: Shifting demographic gears
July 20, 2023 by Alysa Beech

How to best serve both your Millennial and Baby Boomer clientele

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From the Magazine: Investing in your shop
July 18, 2023 by Greg Aguilera

Some of the key tools of today’s trade

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From the Magazine: Curb Appeal
July 13, 2023 by Joe Flammer

Your storefront tells potential customers all they need to know about your shop

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From the Magazine: In search of quality
July 11, 2023 by Adam Malik

Jobbers are raising concerns about the lack of quality parts being put on consumer vehicles