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Topic
Customer Relations
News Association NewsCustomer RelationsMarket Research & StatisticsTraining & ApprenticeshipVehicle Technology New consumer video: The value of an oil change
June 25, 2018 by
Allan Janssen
U.S. Car Care Council offers an educational tool to help explain to consumers why they need to come in for regular oil changes.
News Auto Repair & ServiceCustomer RelationsMarket Research & Statistics Warranty provider tackles industry misperceptions
June 11, 2018 by
Allan Janssen
A Canadian provider of third-party auto warranties says increased simplicity, transparency, value, and efficiency would go a long way to rehabilitating the perception of extended warranties among motorists. Joe McBurney, president of Obvi Inc., says there are a number of…
News Auto Repair & ServiceCharity & FundraisingCustomer RelationsMilestones & Awards Milestone: Shop celebrates quadruple anniversary
June 6, 2018 by
Allan Janssen
It was a quadruple anniversary for Auto Centre Dufferin County in Shelburne, Ont. this weekend. The shop is celebrating 20 years in business. It’s been 15 years since they moved into their new premises. It’s been 10 years since they…
News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements Purolator releases 2018 filter catalogue
May 17, 2018 by
Danielle Oswald
Purolator has launched its new 2018 PurolatorTECH filter catalog. The catalog is for service technicians to be able to lookup filter options by vehicle year, make and model. The catalog has a listing of filters in the United States, Canada…
News Auto Repair & ServiceCustomer RelationsMarket Research & Statistics Survey finds Canadian car owners prioritize performance over appearance
May 17, 2018 by
Allan Janssen
CarGurus survey finds Canadians value function over flash when it comes to their vehicles.
News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements Lumileds new catalogue
May 16, 2018 by
Danielle Oswald
Lumileds has come out with its 2018 Philips Automotive Lighting Catalogue. It includes information about the latest innovations in automotive lighting technology for applications for both domestic and import cars, SUVs, light trucks, and vans from model years 2000 to…
News Customer RelationsMarket Research & Statistics Survey says Ontario drivers missing basic info about tire pressure
May 14, 2018 by
Allan Janssen
Survey for tire manufacturers suggests that many don’t know how to check tire pressure, how often to check it, or what the correct pressure should be.
News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements Volvo, Amazon launch in-car delivery
May 11, 2018 by
Danielle Oswald
Volvo has partnered with Amazon to bring in-car delivery of packages to customers throughout the United States. The service is available across 37 cities in the U.S. with more locations to come over time. It’s a part of Volvo’s in-car…
News Auto Repair & ServiceContests and SweepstakesCustomer RelationsJobbers & WDsSupplier News & Announcements Skills Ontario and Magna partner up for skill development programs
May 10, 2018 by
Danielle Oswald
Magna International has partnered with Skills Ontario to help support the Skills Ontario Competition and other programs that the company offers. Magna will be giving Skills Ontario $125,000 in investment towards the 2018 Skills Ontario Competition, Skills Ontario Young Women’s…
News AnnouncementsAuto Repair & ServiceCustomer RelationsJobbers & WDsLegislation RegulationsSupplier News & Announcements New Ontario holiday pay changes to be reversed
May 9, 2018 by
Danielle Oswald
In what appears to be good news for small business around Ontario, a contentious portion of new workplace laws is being returned to its original state. The Better Jobs Act’s employment regulation surrounding holiday pay, according to business owners, was costly and flawed in many ways. The Ontario government’s new…
News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements Gasoline prices hit four year high
May 2, 2018 by
The Canadian Press
Canadians celebrating the onset of summer driving season have been dismayed by another spring phenomenon — rising gasoline prices across the country. According to GasBuddy.com, the average price of regular gasoline in Canada on Monday was about $1.33 per litre,…
News Auto Repair & ServiceCustomer RelationsJobbers & WDsSupplier News & Announcements Moog expands applications for its complete knuckle assembly
May 1, 2018 by
Danielle Oswald
Federal-Mogul Motorparts announce that it has increased the number of applications for its Moog complete knuckle assembly. The expanded range now offers 24 parts for 27 applications. The vehicles that can use these applications are 2011-2013 Ford Transit Connect (LK013, LK014), 2001-2012 Ford Escape, 2007-2011 Mercury…